As your business grows, it is natural increase in the number of customer calls. Your customers can call to learn more about the services rendered by you, for support, and perhaps even wanting to buy product over the phone. When the number of these connections is too large, there is a risk that your employees themselves are not able to handle all interested in a satisfactory manner.
This may affect the relationship with customers, and in addition you will have to reckon with additional costs associated with the salary of your employees. ViaVox will do it for you!